Refund Policy
We understand that plans can change. Our refund policy is designed to provide clarity and support, ensuring a smooth process for any eligible returns or cancellations. Your satisfaction is our priority!
Terms and Guidelines:
Store credit will be issued for products returned in new condition.
Return requests must be submitted within 30 days of delivery through the email:
info@daily-cotton.com
If an item arrives damaged this will need to be reported within 5 days of delivery. When reporting this to us, please include images of the damage and an attachment of the SKU on the polybag packaging your item arrived in. Once approved, Daily Cotton will replace it with the same size and color as the original order. If any damage is reported after the 5 day time period, Daily Cotton is not responsible. If the required images cannot be provided, Daily Cotton will be unable to fulfill your request.
Returns Terms and Guidelines:
- All returned items must have no wear and tear, stains, or other signs of excess usage.
- Return shipping costs will be subtracted from the store credit total you are issued when your items are received back by us.
- Please make sure all returned items are well packaged so that they will not be damaged in transit.
- Please make sure to contact us first: info@daily-cotton.com
- Store Credit will be issued within 1 week of your return being received by our warehouse. If there is an issue with your return upon arrival, you will be contacted by info@daily-cotton.com